Pre-Arrival Information


Booking Appointments

It is advised that all appointments are booked in advance as it cannot be guaranteed that appointments will be available at short notice.

The salon is ideally situated on the ground floor and has easy access.

Under 18’s

All clients under 16 years of age must be accompanied by their parent or guardian at all times. Clients aged 16 to 18 must have parental consent.

Checking In

For treatments I recommend that you arrive 10 minutes prior to your appointment time to allow time for any forms to be completed and for you to relax and prepare for your treatment. This will ensure that you get the most from your time at the salon.

Treatment Times

All listed appointment times are actual treatment times.

Consultations

During your first consultation only you will be asked to complete a consultation form including a short medical questionnaire. It is the client’s responsibility to ensure that the therapist is made aware of any special requirements and any current or previous medical conditions which may prohibit the use of various products or techniques prior to the commencement of treatment.

The consultation is also an opportunity for us to discuss your treatment needs so that the most effective treatment can be provided and you maximise the benefit of your time with me.

Payment

Only cash payments are accepted at the salon.

Late Arrivals

If you arrive late I will do everything I can to try and accommodate you within your appointment time slot. If this is not convenient you may want to re-book.

Cancellations Policy

It would be very helpful to give as much notice as possible if you wish to change or cancel your appointment.

Gift Vouchers

Gift vouchers are available on request and can be collected from the salon.